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Privacy Policy

Greetings to the Privacy Policy of Medical Serenity!

At Medical Serenity, we are dedicated to ensuring the utmost privacy of our patients. We collect information necessary for the progression of medical procedures.
Kindly take a moment to review the specifics outlined in our Privacy Policy

What data do we need from you?

Medical Serenity stores and utilizes various types of information and personal data, hereinafter referred to as "Collected Information." This encompasses:

a. Details and personal data concerning your interactions with our website and platform. This includes information about your computer, visits to the website or platform, such as IP address, geographical location, browser type, referral source, duration of visit, and page views, all constituting Collected Information.

b. Information about transactions conducted between you and us on this website, encompassing details related to any inquiries made about our goods or services. This involves the collection of:

  • First and last name

  • Contact information (email, phone)

  • Professional life data

  • Personal life data

  • Connection data

  • Localization data

  • Application usage data

  • Email communication data

c. Medical report documents intended for sharing with hospitals, doctors, or related entities solely for the purpose of understanding your case better, as an integral part of our services. It is important to note that such information is not shared with any advertising platform or entity unrelated to the provision of services as per your request.

Cookies at Medical Serenity

At Medical Serenity, we utilize cookie technology to gather a limited percentage of non-personally identifiable information upon your acceptance of a cookie prompt on our website. These cookies consist of small text pieces stored on your computer's hard drive, enhancing your online experience, and retaining specific preferences. Managing these cookies is convenient; simply navigate to the "Help" section in your browser's toolbar. This functionality empowers you to prevent new cookies, receive notifications about incoming ones, and disable or remove existing cookies from your system. It's important to note that without these cookies, you may not fully access the website's functionality.

Securing Collected Information at Medical Serenity

At Medical Serenity, we are dedicated to implementing reasonable precautions to safeguard against the loss, misuse, or alteration of your personal data. While we take measures to ensure the security of your information on our secure servers, it's important to note that data transmission over the Internet inherently carries risks.
All the personal data you provide or that we collect about you, will be stored on our secure servers. It is your responsibility to maintain the confidentiality of your passwords. Rest assured, we will never request your passwords for any reason.

Usage Restrictions

In the realm of Medical Serenity, certain usage restrictions apply to ensure a secure and respectful online environment. Specifically, you are prohibited from engaging in the following activities on our website:

  • Spreading illegal, harassing, defamatory, abusive, threatening, hurtful, vulgar, obscene, or otherwise unpleasant content.

  • Transmitting material that encourages conduct constituting a criminal offense, resulting in civil liability, or otherwise violating any relevant laws, regulations, or codes of practice.

  • Breaching any applicable laws.

  • Interfering or disrupting networks or websites connected to the Medical Serenity website.

  • Generating, transmitting, or storing electronic copies of materials protected by copyright without the owner's authorization.

Contact Us Please feel free to reach out to us for any kind of assistance at our helpline number, (+91) 898-103-6788

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